Thursday, July 30, 2009

Communicating Effectively

Today's post was written by Carrie Norris, Supervisor-in-training at Staples Distribution Center in Wauregan, CT. She lives in Dayville and attends our Certificate Programs in Supervisory Management at Quinebaug Valley Community College in Danielson. Her post deals with communicating effectively and in a timely fashion and is reprinted with permission.

"I have always taken pride in being an effective and efficient communicator. In my current position as a Supervisor in Training, communication is critical. Since the first day of the program, I have been responsible for many projects which have created opportunities for me to work with people within all levels of the company.

"I worked on a stack rack project (a racking system intended to maximize storage space within our facility) with a woman from corporate and a supervisor representative from our other 3 Distribution Centers. I had to respond quickly and clearly for many different aspects of the project including project meetings, e-mails and conference calls. This trait was especially important for this particular project as I was the only non-salaried employee included in the project (which is rare).

"Communicating effectively and in a timely fashion during this project enabled me to keep the project on schedule, ensured successful project completion and also allowed me to get my name out there as someone who is responsible and can be counted on to get the job done.

"Being an effective communicator also lets people know that I believe their concerns, projects and success are important. I believe that this trait is crucial in order to be successful in all other aspects of leadership skills. I have been on many projects since I began this program and felt that this was my best example."

Subsequent to writing this article, Carrie continues to be chosen as a member of company special project teams. Congratulation Carrie. And thanks for your contribution to our blog.

About Pelleyblog: We are striving to be a communication device for managers where many people can share their thoughts, ideas, opinions, perspectives and points-of-view. We focus on topics of interest to supervisors, group leaders, foremen, department managers, project managers, team leaders, assistant managers, associate managers, office managers, nurse managers, crew leaders, unit managers, and other first-line managers. But managers at all levels, and people interested in management topics are welcome and are encouraged to join us both as readers and participants.


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