Not all resistance to change is bad. That's because not all changes are good. People who resist change serve a useful purpose by raising questions and objections that cause us to take a hard look to make sure our changes are useful, cost effective and beneficial. It's possible the end result of the resister's challenge may be an improved change as potential problems are identified and removed before the change goes into effect.
So be thankful when people challenge or criticize your proposed change. After all, if your change is well thought out, you'll be able to show the critic how your change handles their issue. On the other hand, if your change is deficient, be thankful that the critic is taken the time to call it to your attention so you can improve it. Perhaps the critic can help you with the improvement as well. Whenever you can incorporate a critic's suggestions for improvement into your change, you'll begin to make them an owner of the change, and they'll be more likely to accept the change rather than resist it.
About me: Dan Pelley teaches ways to effectively implement changes as part of his "Proactive Leadership" program, one of five programs leading to a Certificate in Supervisory Management. 137 companies in Connecticut, Rhode Island, Massachusetts and New York have one or more people who earned this certificate.
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